Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly when you create an account (name, email address, password) and information your organization submits while using the service (products, customers, orders). We also collect usage data such as log files, IP addresses, browser type, and pages visited to operate and improve the service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the service; to process transactions and send related information; to send technical notices and support messages; to respond to your comments and questions; and to monitor and analyze usage patterns to enhance the user experience.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating the service (such as cloud infrastructure and payment processors), under confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of our users.
4. Data Retention
We retain your account and organizational data for as long as your subscription is active and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your data at any time by contacting us. Orders and transaction records may be retained longer where required by law.
5. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We will notify affected users promptly in the event of a data breach.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your data; the right to restrict or object to processing; and the right to data portability. To exercise any of these rights, please contact us using the details below.
7. Cookies
We use cookies and similar tracking technologies to maintain your session and remember your preferences. These are strictly necessary for the service to function. We do not use third-party advertising cookies or tracking pixels.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice within the application. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.
9. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@zstore.app.